Tills, rotas, stock and safety checks on one system

Several sites, seasonal staff and a lot of paper. We mapped how a day actually ran, from opening checks to the last cash-up, then built one system around it.

The problem

Where it started.

Several sites, seasonal staff and a day that ran on paper: tills that knew nothing about stock, rotas in one place and tasks on a whiteboard, safety checks in a folder, and a cash-up that rarely balanced first time.

What we did

How we worked.

Followed a full day on site, from opening checks to the last cash-up
Mapped how service, stock, staff and safety actually connected
Wrote the daily routines down as clear, owned processes
Built one system to run them, with a touch-first till at the centre

The system we built

One system for the whole operation.

Touch-first EPOS connected to stock
Rotas, check-ins and daily tasks
Live stock position across sites
Safety checks and incidents as evidence

What changed

The outcome.

One system across sites instead of separate tools and paper
Stock that moves with every sale, so running out is visible early
Rotas, check-ins and tasks on every phone
Safety checks recorded as evidence, not paperwork

Described, not measured: we don't publish figures a client hasn't agreed to share.

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